All orders over $19.99 ship free, (excluding brewers and accessories)!
When will my order ship?
We ship all of our products by way of United Parcel Service (UPS) and the United States Postal Service (USPS). All orders placed by 3:00PM EST Monday through Friday, will be shipped within 2-3 business days. Orders placed on weekends and holidays will ship 2-3 business days after the holiday/weekend. After placing your order, you'll receive an order confirmation with all your order details. You can also sign into your account and click your name next to "Logged in as" in the top right hand corner of our site. Click an order # button to view the details of your order. A tracking number and tracking link will appear once shipped. Once your order is shipped, you will also receive an email with your tracking information within 24-48 hours of shipment.
Do you ship to my state and/or country?
Tiki Hut Coffee ships to all states in the Continental USA with the exception of Alaska and Hawaii. All orders are shipped standard shipping unless you choose priority shipping. Additional charges may apply for overweight items and shipments. We will contact you for cost approval before shipping.
What are your shipping charges?
All orders over $19.99 qualify for Free Shipping (with the exception of brewers and accessories). Standard Shipping for orders under $19.99 have a Flat Rate of $4.95 in the Continental USA (ships via USPS Parcel Select Ground or UPS Surepost, depending on your location). You can also select UPS Ground Shipping for a Flat Rate of $6.95 if you prefer not to use Standard Shipping. Express shipping is also available for additional charges. Heavy items such as brewers and accessories have a $10.00 Standard Shipping fee and do not qualify for Free Shipping Over $19.99.
How can I track my order?
Tiki Hut Coffee will always send you an email once your order has shipped, with a clickable tracking number contained in the email. However, you can also see the shipping information by clicking an order within your account settings. It will give you a more detailed look at the progress of your shipment.